MV+9 Operations Centre

Our cutting-edge Operations Centre is our technical hub, controlling the service workflow and field-based engineering resource. Housing our various teams of electro-mechanical support, asset management, call handling and customer contact.

This engineering support centre receives over 120,000 calls per year and plans 130,000 Preventative Maintenance visits across 100,000+ assets nationwide.

> 24/7-364 National Contact Centre
> Live or system call logging
> Engineer tracking
> Technical support
> Call screening
> Pre-diagnosis of faults

Part of the Ali Group of companies

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