MV+9 Operations Centre

Our cutting-edge Operations Centre is our technical hub, controlling the service workflow and field-based engineering resource. Housing our various teams of electro-mechanical support, asset management, call handling and customer contact.

This engineering support centre receives over 120,000 calls per year and plans 130,000 Preventative Maintenance visits across 100,000+ assets nationwide.

24/7-364 National Contact Centre / Live or system call logging / Engineer tracking / Technical support / Call screening / Pre-diagnosis of faults / SLA driven call prioritisation

MV+9 Operations Centre

Our cutting-edge Operations Centre is our technical hub, controlling the service workflow and field-based engineering resource. Housing our various teams of electro-mechanical support, asset management, call handling and customer contact.

This engineering support centre receives over 120,000 calls per year and plans 130,000 Preventative Maintenance visits across 100,000+ assets nationwide.

24/7-364 National Contact Centre / Live or system call logging / Engineer tracking / Technical support / Call screening / Pre-diagnosis of faults / SLA driven call prioritisation